FAQ

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Web design & development FAQs
DO YOU WORK WITH CLIENTS LOCATED OUTSIDE UAE?

Yes we do. We have many clients that are located outside the UAE. We are able to offer 24 hour online support to our overseas clients through email and chat. We use the same approach divided in 8 steps for our local clients and overseas clients so you can be sure to get the best quality at an affordable price even if you are not located in the UAE.

HOW CAN I SEE YOUR PORTEFOLIO?

You may visit us on www.pepperweb.co and check our previous work done under portfolio. If you would like to also see the latest projects we worked on, feel free to contact us and we will share it with you.

WHAT IS YOUR PRICE RANGE?

Our prices depend on what your needs are as well as how much is your budget. To get a rough estimate of how much it may cost you, you can visit our pricing page (link to our pricing page) or simply contact us, we are always happy to assist you for any requirement you may have.

Do you also create content for the website?

Yes we do. Our professional content writers create the best content for your website, we always optimize our content for your site to rank on major search engines. For more info, you can have a look on our content page service ( link to content service page )

What is your payment policy?

For Small and Medium sized projects: 50% when work starts. 25% before programming starts, remaining 25% followed by deployment of completed project.

For Large application projects: 35% when work starts. 35% on a mutually agreed intermediate milestone and 30% remaining followed by deployment of completed project.

GENERALLY, HOW LONG DOES IT TAKE TO DEVELOP A WEBSITE?

Every client has a different requirement; usually it takes between 25 to 35 working days to create a site from scratch. The easiest way to get a perfect estimation is to contact us with your requirement; from there we will be able to give you a much better estimation based on your needs.

WHAT SERVICES DO
YOU OFFER?
We are specialized in the following services
  • Web Development
  • Mobile development
  • Graphic Design
  • Internet Marketing
  • Content Marketing
To learn more about each service, please visit our services page.
I WANT TO GET HIGHER TRAFFIC ON MY WEBSITE, CAN YOU HELP?

This is our main specialty, due to the extensive experience of our team; we are very much equipped to rank any of your sites in any countries in the world. You will be able to find out much more on our Internet Marketing.

Do you charge for maintenance after the website is complete?

First, what do we mean by maintenance, working on your site after completion of our scope of work is considered as an after sale maintenance. If the change doesn’t require more than an hour of work, we will always do it free of charge, if it requires more work, then we will send you an updated quote before starting to work on site.

CAN YOU DO ANY UPGRADES OR CHANGES TO A WEBSITE THAT WAS DEVELOPED BY YOU OR ANOTHER AGENCY?

Depending on the changes requested, we usually do minor changes free of charge. For major changes that require more than an hour of work, we will prepare a proposal that will contain the scope of work along with time and cost involved. As for upgrades, we will also share a proposal with you on the scope of work involved as well as the cost and time. We also make changes and upgrades to websites that are developed by other agencies.

Will my website be mobile friendly?

Based on what is approved on the quote we send you, your website can be viewable on most of the mobile devices ( Android Devices, OS Devices, Windows Devices ). We always advise our clients to go with this solution as Nearly one-fourth (24%) of total website traffic in the world came from mobile devices in the first quarter of 2013

I AM NOT SURE OF WHAT I WANT. CAN
YOU HELP ME?

We are more than glad to help you figure out what you want. Contact us anytime and one of our consultants will get back to you within 24 working hours.